Privacy

C Baji Privacy Policy

Your privacy is important to us. This page explains exactly what personal data c baji collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We have written this in plain language so you do not need a legal background to understand it.

Last updated: January 2025

Our Privacy Commitments
  • We never sell your personal data
  • All data is encrypted in transit and at rest
  • You can request deletion of your data
  • Marketing emails are always opt-out
  • Support team available 24/7 for data queries

Six Privacy Principles C Baji Follows

These are the core principles that guide how c baji handles your personal information every single day.

Minimal Data Collection

C baji only collects the personal data that is genuinely necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for the sake of it. If we do not need it, we do not ask for it. Every data field in our registration form has a clear purpose.

Secure Storage

All personal data stored by c baji is protected using industry-standard encryption. Our servers are secured with access controls that limit who within the organisation can view your information. We conduct regular security reviews to identify and address any vulnerabilities before they can be exploited.

No Data Selling

C baji does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your information is used solely to operate the c baji platform and to fulfil our legal obligations. Any third parties who receive data from us are bound by strict confidentiality agreements.

Opt-Out Marketing

If you have opted in to receive promotional communications from c baji, you can opt out at any time. Every marketing email we send includes an unsubscribe link. You can also update your communication preferences directly from your account settings. Opting out of marketing does not affect your ability to use the platform.

Defined Retention Periods

C baji does not keep your data indefinitely. We retain personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised. You can request information about how long specific data is retained by contacting support.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data held by c baji. You also have the right to object to certain types of processing and to request a copy of your data in a portable format. C baji will respond to all data rights requests within 30 days of receipt.

Our commitment: C baji is committed to protecting your privacy. This policy explains in plain terms how we handle your personal data. If you have any questions after reading this, contact our support team at [email protected].

1 Who We Are

C baji is an online betting and casino platform operating at https://c-baji.xyz. When this privacy policy refers to "c baji", "we", "us", or "our", it means the operator of the c baji platform. We are the data controller responsible for the personal information you provide when you register and use our services.

This privacy policy applies to all personal data collected through the c baji website, mobile app, live chat, email correspondence, and any other channel through which you interact with us. It covers all products and services available under the c baji brand, including sports betting, live casino, slots, and fishing games.

If you have any questions about how c baji handles your personal data, or if you wish to exercise any of your data rights, you can contact us at any time via live chat on the platform or by emailing [email protected].

2 Data We Collect

C baji collects personal data from you in several ways — directly when you register or contact us, automatically when you use the platform, and occasionally from third parties as part of our verification processes. Below is a breakdown of the categories of data we collect and why.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, verification process
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically when you access the platform
Usage Data Pages visited, games played, bets placed, session duration Automatically via platform analytics
Communications Data Live chat transcripts, support emails When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent. We also do not collect data from social media profiles or third-party advertising networks.

3 How We Use Your Data

C baji uses your personal data only for the purposes described in this policy. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which we use your data are as follows:

  • Account management: To create and maintain your c baji account, verify your identity, and manage your account settings.
  • Transaction processing: To process deposits, withdrawals, and any other financial transactions on the platform.
  • Platform operation: To provide access to games, betting markets, and all other features available on c baji.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance when you need it.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
  • Responsible gaming: To monitor your activity and identify signs of problem gambling so we can offer appropriate support tools.
  • Marketing (with consent): To send you promotional offers, bonus notifications, and platform updates if you have opted in to receive them.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of the c baji platform.

C baji does not use automated decision-making processes that produce legal or similarly significant effects on you without human review. If any automated process flags your account for review, a member of our team will assess the situation before any action is taken.

4 Legal Basis for Processing

C baji processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract performance: Processing that is necessary to fulfil our obligations to you under the c baji terms and conditions — for example, processing your deposits and withdrawals.
  • Legal obligation: Processing that is required by applicable law — for example, identity verification and anti-money laundering checks.
  • Legitimate interests: Processing that is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights.
  • Consent: Processing that is based on your explicit consent — for example, sending you marketing communications. You can withdraw consent at any time.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

5 Sharing Your Data

C baji does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate confidentiality and data protection obligations.

  • Payment processors: We share financial data with bKash, Nagad, and Rocket to process your transactions. These providers operate under their own privacy policies and are responsible for the data they process on their platforms.
  • Identity verification providers: We may share identity data with third-party verification services to confirm your age and identity as required by our operating obligations.
  • Technology providers: We use third-party services for platform hosting, analytics, and customer support tools. These providers access data only to the extent necessary to provide their services to c baji and are prohibited from using it for any other purpose.
  • Legal and regulatory authorities: We may disclose your data to law enforcement, regulatory bodies, or other authorities where required by law or where we believe disclosure is necessary to protect the rights, property, or safety of c baji, our players, or others.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected throughout the process.

We do not share your data with advertisers, data brokers, or any other third parties for commercial purposes unrelated to the operation of the c baji platform.

6 Cookies and Tracking

C baji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain your personal details such as your name or payment information.

The types of cookies used on c baji include:

  • Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for things like keeping you logged in and processing transactions.
  • Analytics cookies: Used to understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
  • Preference cookies: Used to remember your settings and preferences, such as your preferred language or display options.

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the c baji platform. Disabling analytics or preference cookies will not prevent you from using the platform but may affect your experience.

7 Data Security

C baji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encryption of sensitive data stored in our databases.
  • Role-based access controls that limit which staff members can access personal data.
  • Regular security audits and penetration testing of our platform infrastructure.
  • Two-factor authentication options for player accounts.
  • Monitoring systems that detect and alert us to suspicious activity in real time.

No system is completely immune to security risks. If you suspect that your c baji account has been compromised, contact our support team immediately via live chat so we can take action to protect your account.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, c baji will notify you as soon as reasonably practicable and will take all necessary steps to contain and remediate the breach.

8 Data Retention

C baji retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are as follows:

  • Account data: Retained for the duration of your account and for a period of five years after account closure, as required for legal and regulatory compliance.
  • Transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping requirements.
  • Support communications: Retained for two years from the date of the last interaction, unless the communication relates to an ongoing dispute.
  • Analytics data: Aggregated and anonymised after 12 months. Anonymised data may be retained indefinitely as it can no longer be linked to an individual.
  • Marketing preferences: Retained until you withdraw consent or request deletion.

Once the applicable retention period expires, your data is securely deleted or anonymised. If you request deletion of your account before the retention period expires, we will delete all data that we are not legally required to retain and will restrict processing of any data we must keep.

9 Your Rights

As a c baji player, you have a number of rights in relation to your personal data. C baji is committed to respecting and facilitating these rights. You can exercise any of the rights below by contacting our support team via live chat or email.

Your Rights Over Your Personal Data

C baji respects every one of these rights. Contact support to exercise any of them — we respond within 30 days.

Right of Access

You can request a copy of all personal data c baji holds about you. We will provide this in a clear, readable format within 30 days of your request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. Update basic details directly in your account settings or contact support for other corrections.

Right to Erasure

You can request that c baji delete your personal data. We will action this request where we are not legally required to retain the data. Some data must be kept for regulatory compliance even after account closure.

Right to Restrict Processing

You can ask c baji to restrict how we use your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.

Right to Data Portability

You can request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose to do so.

Right to Object

You can object to c baji processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though we may be able to demonstrate compelling grounds to continue.

10 Children

The c baji platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on c baji, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated data without delay.

C baji uses age verification checks during the registration process to prevent minors from accessing the platform. If we have reason to believe that an account holder is under 18, we will suspend the account pending verification and will not process any withdrawals until the player's age has been confirmed.

11 Changes to This Policy

C baji may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page. For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you via the contact details registered on your account.

We encourage you to review this privacy policy periodically to stay informed about how c baji protects your personal information. Continued use of the c baji platform after changes have been published constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions about this privacy policy, want to exercise any of your data rights, or have a concern about how c baji has handled your personal information, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

Email us at [email protected] with the subject line "Privacy Request" and we will respond within 30 days. For urgent matters, use the live chat feature on the platform for a faster response.

You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe that c baji has not handled your personal data in accordance with applicable law. We would, however, appreciate the opportunity to address your concerns directly before you escalate to a regulatory body.

Play With Confidence

Your Data Is Safe With C Baji

Now that you know how c baji protects your privacy, join thousands of players across Bangladesh who trust our platform every day. Register in two minutes and start playing securely.

18+ only. Please play responsibly. Responsible Gaming